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Table Management

The Table Management feature in the POS system provides an intuitive and efficient interface for managing tables and floor layouts within the restaurant. The system allows staff to easily handle table reservations, track table statuses (Available, Reserved, Busy), and manage table orders for improved operational flow. This documentation outlines the capabilities and functionalities of the table management feature.

1. Table Status Overview​

The POS system visually displays tables with different statuses to ensure smooth coordination between staff and guests. There are three main table statuses:

  • Available: These tables are free and can be assigned to new customers.
  • Reserved: Tables marked as reserved have been pre-booked by customers and are awaiting their arrival.
  • Busy: Tables that are currently occupied by customers.

Each table’s status is color-coded, making it easy for staff to identify which tables are open or reserved at a glance.

1.1 Floor Selection​

  • The table layout is organized by floors, and users can select the desired floor from the dropdown menu.
  • This feature is useful for restaurants with multiple sections, allowing users to manage different areas of the establishment seamlessly.

1.2 Table Indicators​

  • Table ID: Each table is labeled with an ID for easy identification.
  • Status Colors: Green for Available, Yellow/Orange for Reserved, and Red for Busy.

2. Reserving a Table​

The system allows users to reserve tables either for now or for a future time. This ensures that tables are managed efficiently, and reservations are correctly assigned.

2.1 Reserve a Table for Now​

  • In case of a walk-in customer, the staff can immediately reserve a table for them by clicking on the desired table in the layout and selecting "Order Now."
  • Steps to Reserve for Now:
    1. Select the table from the layout.
    2. Enter the customer details (name, number of guests).
    3. Click "Order Now" to start taking the order for that table.

2.2 Reserve a Table for Later​

  • For future reservations, the system offers the "Reserve for Later" option, where customers can book a table in advance for a specific date and time.
  • Steps to Reserve for Later:
    1. Select the table from the layout.
    2. Fill in the customer’s name, number of guests, reservation date, time, and phone number.
    3. Click the "Reserve" button.
  • Once reserved, the table's status will change to "Reserved" and will automatically update when the reservation time is near.

3. Taking Orders for a Reserved Table​

After reserving a table (whether for now or later), the cashier or waitstaff can immediately begin taking orders for that table.

  • Steps to Take an Order:
    1. Select the reserved table.
    2. Verify the reservation details such as customer name and guest count.
    3. Click "Take Order" to proceed with the order process, where items can be added from the menu.
  • The order will be processed and sent to the kitchen screen, while the billing details are displayed on the customer-facing screen.

4. Table and Floor Management​

The Table View Tab allows users to manage the tables and floors, offering full control over the restaurant's seating arrangements and layout. Staff can create, edit, and delete tables and floors with ease.

4.1 Creating Tables​

  • Users can add new tables to the layout by selecting the "Create Table" option.
  • When creating a table, the following details can be added:
    • Table ID: A unique identifier for the table.
    • Seating Capacity: Define how many guests can be seated at the table.
    • Assign to Floor: Specify the floor to which the table belongs.
  • Once created, the table will appear in the layout with the "Available" status.

4.2 Editing Tables​

  • Tables can be edited to update details like table number, seating capacity, or floor assignment.
  • Editing allows the flexibility to reconfigure table settings based on operational needs or floor layout adjustments.

4.3 Deleting Tables​

  • If a table is no longer in use or needs to be removed, it can be deleted from the system.
  • Once deleted, the table will be removed from the floor layout and will no longer be available for seating or reservation.

4.4 Floor Management​

  • Creating a Floor: New floors can be added to accommodate additional seating areas, like an outdoor patio or a second level. Floors can be named and configured based on the restaurant’s layout.
  • Editing a Floor: Floors can be renamed or rearranged as needed.
  • Deleting a Floor: If a particular section of the restaurant is no longer in use, it can be removed from the system, along with all tables associated with it.

5. Benefits of Table Management Feature​

5.1 Efficient Seating Management​

  • The ability to visualize tables and their current status allows for better control over seating arrangements, ensuring that tables are optimally assigned to customers.

5.2 Improved Customer Experience​

  • The reservation system ensures that customers are not kept waiting and that their table is ready upon arrival, providing a seamless dining experience.

5.3 Streamlined Order Taking​

  • Directly linking table reservations with order-taking simplifies the entire process, enabling staff to quickly manage both without the need for additional systems.

5.4 Flexibility in Layout and Operations​

  • The ability to customize tables and floors provides flexibility to restaurant managers to adjust the layout according to peak hours or special events.

5.5 Real-Time Tracking​

  • Staff can monitor table availability, reservations, and occupied tables in real-time, allowing for better decision-making during busy times.

Conclusion​

The Table Management feature in the POS system is an essential tool for restaurant staff, offering a comprehensive solution for managing seating arrangements, table reservations, and order-taking processes. By improving efficiency and streamlining operations, this feature significantly enhances the overall dining experience for both staff and customers.