Orders Management

The Orders Management feature of the POS system is designed to streamline the process of handling orders from start to finish. This feature also includes the capability to print receipts for completed orders.

Sorting and Filtering:

• You can sort orders by Order Number, Customer Name, Total Amount, and Status. Additionally, filters can be applied to view orders by specific criteria such as date or time.

Order Status:

• Each order will display a status indicator. The statuses you will see are 'Completed' or 'Suspend'. A completed order signifies a finished transaction, while suspend indicates a transaction that is suspended.

Printing Options:

• Once all the details are verified, you can finalize the transaction by clicking the 'Eye icon' button to generate a physical copy of the invoice.
• If printing is not required, you can simply click 'Cancel' to return to the Orders Screen.

Return & Suspended Orders:

• Return Completed Orders: Click on the 'Return' icon to start the process. Orders can only be returned if the items are marked as returnable.
• Retrieve Suspended Orders: Suspended orders can be retrieved and resumed by clicking the 'Reload' icon.